Too much back and forth before it clicked
When I first started the sales and pre-purchase steps with WFHI, the process felt a bit drawn-out. There was some waiting involved between signing up and actually getting access to the dashboard and calling tools, which made me wonder if there was unnecessary repetition somewhere. I remember going back and forth with support to clarify invoicing details as well, which added to the delay. But eventually, the moment it clicked was after a telephonic support call when they walked me through clearing my account details correctly and enabling the dialer functionality. Up to that point, I was uncertain if the whole process was going to work for me or if I had missed any steps. The patience required from my side was notable, and while it wasn’t perfect, it did improve over time. It felt like the pieces came together once I understood the exact order of actions to take. Although some elements could be better streamlined, I appreciate the eventual clarity that emerged after persistence.