Too many steps, too confusing order for access
My experience with the software setup left me quite frustrated. The sequence of steps required did not follow a logical progression, making it unnecessarily difficult to gain complete access. Initially, the sign-up process seemed simple, but once I moved on to activate the calling tools and database features, I found myself backtracking repeatedly. The onboarding flow failed to clearly explain how the dialer and telephonic support functions were connected or accessible. Even invoicing and payment procedures felt poorly integrated, further delaying my ability to use the system fully. Throughout, the automatic updates caused additional confusion as they happened without adequate notice, interrupting attempts to navigate the software. Attempts to reach priority assistance were met with long wait times, reflecting a lack of coordination. Overall, the disorder in the access steps demanded more effort than expected, turning what should have been a smooth start into a frustrating process that wasted considerable time and energy before I could try using the tools.