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WFHI review

Too long to sort out the problems

2 out of 52 of 5Verified customerSales and pre-purchase

Too long to sort out the problems

It took quite a while for the team to respond when things went wrong during the onboarding process. I appreciate that they eventually managed to fix the issue with the calling dialer, but waiting that long was frustrating. The sign-up and invoicing steps seemed straightforward initially, but when I ran into trouble logging in, the support took longer than I'd expect. The database functionality seemed promising but couldn't be tested properly until the billing issues were resolved, which delayed my start. Overall, the experience was more tedious than it should be, though I will say the automatic updates worked without hiccups once everything was set up.

Ashok RegePuducherry, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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