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WFHI review

Too Long to Get Through Each Step

2 out of 52 of 5Verified purchaseSupport and communication

Too Long to Get Through Each Step

I found the support and communication from WorkFromHomeIndia quite disappointing, especially given the time it took to complete the onboarding steps. Each stage seemed out of order and confusing, which delayed me significantly. Although the automatic updates were fine and not disruptive, the sequence in which I had to complete tasks didn’t make much sense. I was hoping for a smoother flow, but instead, I had to call for help multiple times to understand how to proceed. The telephonic support did try to assist but often left me more puzzled because they didn’t guide me clearly through the steps. The sign-up and payment process were straightforward, which I guess was one positive aspect. However, overall, the experience felt cluttered, and the disjointed order of actions slowed down my progress tremendously. I wish the company could restructure the onboarding so that it feels more intuitive and less like a series of random tasks thrown together. The database feature and calling tools worked fine once set up, but getting there was where the issue lay. Unfortunately, this long, unplanned sequence overshadowed any good features they offer in the software itself.

Dhara NandaKerala, IndiaExperience: Published:
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