Too long to get started, very frustrating
When I first tried to start with the WFHI software, I was really hoping for a quick onboarding and training experience, but it turned out to be much longer than I expected. The initial sign-up was easy enough, but then setting up the database connections and understanding the calling tools felt awkward and complicated. I spent several days just trying to figure out how the dialer worked and waiting for support to explain things clearly. Even with training sessions, I found that it took a long time before I could actually start using the software confidently for my remote workflows. The constant updates added confusion rather than simplifying the process during this period. Support was often slow to answer my questions on the phone, which added to my frustration and made me feel stuck. Overall, the time and effort required to get going were more than I could accommodate, and the software didn’t perform as expected within that timeframe. If you want to get started quickly, this probably isn’t the best fit unless you have significant patience and time reserved.