I was really eager to get through the onboarding and training quickly since I needed to get the hang

I was really eager to get through the onboarding and training quickly since I needed to get the hang

I was really eager to get through the onboarding and training quickly since I needed to get the hang of the software for my workflow. Unfortunately, the whole process took far more time than I expected. The training sessions felt stretched out and often left me waiting for responses when I reached out for help. While the material covered was somewhat relevant, the pace was slow, and getting answers to my questions during onboarding was frustrating. The support team was polite but seemed overwhelmed or not fully prepared to handle my issues promptly. Each step seemed to drag, and even after several sessions, I was left with unresolved doubts about using the calling tools and database features effectively. Overall, this experience was more time-consuming than I had anticipated and made me question how much I'd benefit from continuing with the service if onboarding itself is so delayed. I wish there had been clearer communication about timelines and more efficient support during those crucial first days. This delay really affected my ability to use the software efficiently and lowered my enthusiasm for what was supposed to be a streamlined setup.