Too long to get any real help

I reached out to their support when the dialer stopped working, but it took way too long to get any meaningful response. The calls kept dropping and their telephonic assistance was slow to catch on to the problem. The database syncing issue I reported remained unresolved for days, which was frustrating. Also, the training materials didn't really prepare me for these glitches. I felt stuck and unsupported, and the communication was poor throughout the entire period. Their automatic updates seemed to cause more trouble than help, and there was no priority assistance despite what they advertise. Overall, the waiting time and lack of effective support made this experience very disappointing.