Too long to find billing info, very frustrating
It took me way too much time just to find the billing and payments section when I first signed up. I was searching through multiple menus and screens with no clear indication of where invoices or payment methods were listed. I expected a smoother process because usually such software offers easy access to billing details upfront. Even after finally locating the area, understanding the invoicing terms and options was confusing. I tried calling telephonic support to get help but it added to the delay because the hold time was lengthy and the explanations weren’t concise enough to resolve my concerns quickly. This delay ate into my time that could have been better spent starting with the calling and database features. I ended up feeling rather frustrated since it shouldn’t have taken so long to sort out something as straightforward as payments. I hope the navigation and support for billing can be improved soon because right now it is not user-friendly at all.