2 out of 52 of 5Unverified experienceSales and pre-purchase
Too Long to Explain Everything Properly
The sales and pre-purchase explanations took far too much time. I couldn't get a straight answer quickly, and the whole process dragged on longer than expected. While I admit the initial introduction to the software features was decent, the details about the database and calling tools weren’t clearly outlined. I was left waiting through multiple emails to understand the training and onboarding approach. Overall, the clarity on what the product included and how updates would be handled was much less efficient than I had hoped, making the preliminary phase frustrating and much slower than necessary.