Too inflexible with timing, wouldn’t do it again
The training and onboarding process with WFHI was mostly a letdown because the schedule just didn't fit with my actual working hours. The training sessions were set at specific times that clashed with when I am available to work on my remote projects, which made it very difficult to attend live or engage fully. I understand the value of live support and real-time instruction, but for me, the timing was just off and not adaptable to the hours I keep. While the content itself seemed comprehensive and useful, the inability to access the sessions conveniently meant I didn't get the full benefit. The onboarding sequence was similarly rigid, not allowing much flexibility to progress when I could best focus or review the material. I could grasp the database and dialer functions eventually, but it felt much harder without proper training support at convenient times. To be straightforward, I would not choose to go through this training and onboarding again under the same conditions because the scheduling was not in sync with my needs, ultimately limiting its effectiveness.