Too difficult to find anything in the software
I found the software almost unusable because everything I needed was buried deep and not easy to locate. The database features and dialer were supposed to simplify tasks, but instead navigating through them was confusing and slow. I tried multiple times to find essential tools for managing my workflow, but the interface felt unorganized. Training was provided, yet it didn’t help much as the labels and instructions were unclear. Even automatic updates seemed to mess with the layout rather than improve it. The whole sign-up and payment process was straightforward, but once inside the software, I struggled. Telephonic support was available, but getting through to someone who could actually help was difficult. Overall, the experience was frustrating mainly due to poor software design and access issues. It didn’t work well for me because I spent too much time searching rather than doing real work. I expected something more intuitive from the start, but it was quite the opposite. I’m disappointed that finding what I needed was the hardest part of all.