2 out of 52 of 5Verified purchaseSales and pre-purchase
Told my friend: "Not quite the smooth ride I hoped for
Before buying, I was excited to try the software and was optimistic about the onboarding experience. Things went wrong pretty early on when some parts of the sign-up and payment system didn’t behave as expected. The automatic updates also threw me off a bit, causing confusion instead of clarity. What I can say is the telephone support was responsive and polite, which helped somewhat in those frustrating moments. But overall, it didn’t handle issues as seamlessly as I wished. So I would tell a friend to prepare for a bumpy start and expect to do a fair bit of troubleshooting on your own before it runs well.