Told my friend it was confusing at best
The whole signing-up process had a lot of wording that just did not make sense at all. I mean, you would think labels like "Dashboard" Or "Dialer Settings" Are straightforward, but here they felt like a foreign language sometimes. When I tried to figure out where to start setting up the calling tools during training, it felt like I needed a dictionary just for your words. Certain options in the database features were named oddly, so I wasted time toggling back and forth trying to guess what they meant. The invoices I got also had labels that didn’t explain much about payment status or history clearly. I told my friend it felt like you need to already know everything to get through, which was tiring. On the positive side, the automatic updates at least worked quietly without interrupting anything, so that part I can grant was okay. But if I’m honest, I’m not sure I’d want to repeat this experience anytime soon because the sign-up and onboarding wording made it more complicated than anything else. The telephonic support tried to help but even their explanations weren’t exactly clear, so I ended up with more questions than answers. Overall, I think your labels need a serious rethink if you want people like me to get the hang of things without frustration and waste of time.