1 out of 51 of 5Unverified experienceSales and pre-purchase
To be honest, the responsiveness wasn’t what I’d tell a friend
I was really eager to get started and wanted clear info before buying, but the responsiveness of the people handling my pre-purchase queries was disappointing. They took quite some time to get back, sometimes after several follow-ups, which made me unsure if I should proceed. While they did provide some details eventually, it felt like their coordination wasn’t very tight. I had hoped for a smoother, faster process given their service scope. The sign-up and payment system was fine, but the initial interaction left me frustrated from the outset. Considering other options now because the level of responsiveness didn’t meet my expectations at all. I can’t say I felt confident about receiving good assistance later based on this experience.