Tiring to repeat but mostly fits the work hours
I've been using the WFHI calling tools now for several weeks. The dialer's timing options mostly align with the working hours I deal with daily, which is a relief because asynchronous hours can be tricky. But honestly, explaining my time zone preference every single time to support feels like déjà vu — you'd think they'd remember after my first call. Telephonic support is fine once you get through, though waiting can be a bit wearying. The database feature integrates well with my workflow, so calls and data sync smoothly without much manual intervention. Onboarding was straightforward but could have offered more clarity around scheduling automatic updates. Overall, the system fits my actual working hours reasonably well, but the repetitive explanations to support staff make the experience a little frustrating. Not enough to stop me using it, but it could be improved.