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WFHI review

Tired of the onboarding steps always being out of order

2 out of 52 of 5Verified purchaseTraining and onboarding

Tired of the onboarding steps always being out of order

The whole training and onboarding experience left me frustrated due to the confusing order of steps involved. It felt like I was jumping around from one module to another without a logical progression, which made it difficult to grasp the software efficiently. Each time I thought I had reached a certain stage, there was another prerequisite or task that hadn't been completed before moving forward. This disorganization meant that I often had to revisit earlier steps or wait for clarifications before proceeding. It seemed like the structure of training wasn’t fully thought through, leading to wasted time and repeated explanations in support calls. Honestly, it wore me down mentally having to piece together what should come next rather than following a straightforward path. I am quite familiar with remote workflow tools, so even for me this felt unnecessarily complicated. I think if the onboarding steps were arranged more sensibly so that each builds on the last, users could get up to speed faster and avoid frustration. As things stand, I feel drained after the process, which saps enthusiasm to fully engage with the software.

Latika RastogiJharkhand, IndiaExperience: Published:
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