2 out of 52 of 5Verified purchaseSupport and communication
Tired of repeating the same issues every day
The telephonic support had some initial explanations that were not very helpful in the long run. Day to day, the issues kept repeating and no new solutions were provided. It felt like every time I had to explain the same problem again without real progress. The updates did not seem to fix what was needed either. I’m weary of this ongoing back and forth with support, and it has begun to feel like I’m stuck in a loop. There was one time they did clarify an invoice question quickly, but overall the experience has been frustrating and tiring to continue.