5 out of 55 of 5Verified purchaseTraining and onboarding
Tired of explaining the same onboarding tips
I was a bit weary because the training sessions repeated some basic material that I already knew from the onboarding videos. It felt like waiting around while others caught up, which slowed down my progress. Still, the trainers were patient and covered the advanced parts clearly without rushing. The introductory walkthrough of the dialer and database setup could have been tightened to save time. Despite that, I appreciate that the automatic updates kept the software steady, and telephonic support was available when I needed quick clarifications. I have explained these points many times now, but they do make a difference to new users.