Tired feeling coming from past experience with support
Honestly, support gave me that same tired feeling you get when dealing with systems you’ve used multiple times before. I’d called up about some issues with the dialer not syncing perfectly with the database. It wasn’t worse than past experiences but not markedly better either. There’s always that routine back and forth where you try to explain things clearly but often end up repeating details because the agent isn’t immediately on the same page. The telephonic assistance is there and not unhelpful, but the waiting times and resets seem stubbornly part of the process. Onboarding and the software itself worked fairly well, though the automatic updates sometimes threw surprises without clear heads-up. Payment and signup were smooth as usual; nothing new or stressful there at least. I’ve been through similar setups before so this felt quite routine now, nothing exciting but nothing truly failed either. It is just that support, while necessary, often discourages when you expect speedy resolutions but get the usual churning dialog instead.