Timing pe support theek se fit nahi hua mera workflow mein
Mujhe lagta tha ki support team flexibly mere kaam ke hours mein available hogi, lekin asli mein mujhe thoda adjust karna pada. Kabhi kabhi jab main call kar raha tha, toh support agent available nahi tha ya wait karna padta tha, jo ki frustrating tha kyunki mera working time specific hai. Dusri taraf, jab support mila toh vo kaafi helpful tha aur dialer related queries acche se solve kar diye. Training ke videos aur modules bhi accessible the, jo mujhe kabhi bhi dekhni thi. Ek moment tha jab mujhe laga ki yeh support thoda zahir kar raha hai ke woh mere hours ko fully samajh nahi pa raha hai, par overall communication friendly tha. Toh mixed feelings thi — ek taraf flexible access chahiye tha, par doosri taraf help milti hi thi jab mila. Yeh thoda improvement ka area hai, warna baki software smooth chala mere end se.