Timing pe kaam chalane ki expectations galat thi
Main sales aur pre-purchase details ko dekh raha tha, aur mujhe laga tha ki ye software mere working hours ke saath match karega. Lekin jab onboarding aur invoicing ki process start kari, toh thoda confuse ho gaya kyunki jo hours mujhe suit karte hai, vaha changes ya updates bahut late aate hain. Software ka dialer bhi struggle karti hui lagti thi kabhi, jab main calls set kar raha tha during peak working times. Training sessions ka timing bhi mere kaam ke hisaab se aligned nahi tha, jiski wajah se mai comfortable feel nahi kar paaya learning mein. Support team se baat toh hui, par wo majorly shift updates aur usage bata rahe the, practical timing issues pe zyada clarity nahi thi. Database feature ki baat karoon, toh wo thik tha, par complete setup thoda complex tha given mera schedule. Payment aur invoice process fast tha, par jo main chaha tha wo sync mere original working routine se nahi ho paya. Ye cheezein mujhe surprising lagi kyunki pehle laga tha ki sab tailor-made hoga mere timing ke liye, par aisa nahi tha.