Timing didn’t match my work, felt like training missed that
I signed up hoping the training and onboarding would match the hours I actually work, which mostly are in the evenings. However, the live sessions and support calls seemed scheduled for daytime only, which made it really tough for me to keep up. I felt left out during the key training parts because most were not at times convenient for me. Even when the software updates happened, they would occur during my active hours, interrupting my workflow. The dialer setup was confusing without proper guidance, and since I couldn't access help easily at night, it was frustrating. I also found the database management tutorials needing more flexibility for different schedules. Overall, I think it’s a good system but it missed matching my working hours that are mostly outside typical office time, which really mattered to me.