4 out of 54 of 5Unverified experienceSupport and communication
Timing could be improved, but answers were good
I found the wait times for replies a bit longer than I liked, but when I actually spoke to support, the answers were insightful. There were moments during my onboarding when I felt like I was stuck waiting without progress, which was a bit frustrating. On the flip side, the quality of information provided was excellent when I finally got through. It's like a double-edged sword: the service could use faster response times, but when they do respond, it’s super helpful. Just know to manage time while waiting, and don’t hesitate to ask for clarity!