Time zyada laga, labels samajhna mushkil tha
Maine sales aur pre-purchase ke dauran kaafi waqt diya, lekin jo documentation aur labeling thi usme kaafi issues the. Product ke sections mein clear labels nahi the, jaise software features ke naam confuse karte the aur training modules ke descriptions bhi unclear lagti thi. Is wajah se mujhe baar baar support ko contact karna pada, jo apne aap mein frustrating tha. Sign-up aur payment process theek tha, par invoices mein bhi kuch line items mujhe clarity nahi diye the ki woh exactly kis service ke liye hain. Sales team ne jitna response diya wo acceptable tha, par terminology itni complicated thi ki mujhe extra samajhna pada before I proceed. Mujhe lagta hai agar labels aur wording jyaada straightforward hoti, toh yeh sab itna time consume nahi karta. Overall, main disappointed nahi thi, par expectations se better clarity honi chahiye thi taaki pura process smoother lage.