time zone ke hisaab se support available nahi tha
Main soch raha tha ki support acchi milegi par waqt ke mamle mein thoda disappointing tha. Mera kaam zyada tar subah ka hota hai, par support wale maximum reply shaam ko hi karte the. Jab bhi dialer ya database pe koi dikkat hui, toh help lena mushkil hota tha kyunki line busy ya offline milti thi. Ye timing mismatch ne pura experience thoda frustrating bana diya. Training sessions bhi isi wajah se schedule karna tough tha, kyunki main apne kaam ke time par nahi baith sakta tha. Kahi baar mujhe lagta tha ki main apna issue tabhi put nahi paunga when support milega. Automatic updates bhi thoda dikkat karte thay kabhi kabhi without informing, jo workflow me interfere karta tha. Sign-up or payment process to thik tha, koi problem nahi thi wahan. Par overall support aur communication ke timing ne mujhe thoda bhaari pada kyunki main apne routine hours mein support nahi le saka. Mujhe lagta hai ki agar ye timings ka option thoda flexible hota toh zyada madad milti mere jese logon ko.