Time to understand sab kuch thoda zyada laga tha
Main jab sign up kiya tha, mujhe laga tha ki process thoda simple hoga, but the sales and pre-purchase explanations surprisingly took quite some time. Wo timings mein mere liye thoda frustrating bhi tha because it wasn’t very straight-forward. Representatives tried to explain software features and payment procedures, par kaafi baar mujhe lagta tha they were just repeating standard answers without addressing meri specific queries properly. Sab clear karne mein thoda waqt zyada lag gaya, especially jo dialer tool ki details thi, uske bare mein. On the plus side, training sessions ke baad thoda clarity mili ki kaise database aur calling flows ko manage kar sakti hoon, par initial sales phase mein patience ki zaroorat thi. Invoicing aur payment steps bhi clear the, par sign-up ke samay ki long wait ne thoda tension di. Support team quick reply dene ki koshish karti thi par complex questions me kabhi kabhi hesitate karti thi. So, while overall experience okay tha, mujhe lagta hai agar ye sales approach thodi fast aur transparent hoti, toh better hota. Lekin haan, ab main software ache se samajh rahi hoon jo ki kaafi helpful hai mera daily workflow ke liye.