Time Taken Was Too Long For The Sales Process
I was hoping the sales and pre-purchase steps would be straightforward and quick, but unfortunately, it took much longer than I expected. Each stage seemed to have unnecessary waiting periods, which felt inefficient and sometimes confusing. The order of steps was not as sensible as I would have liked; it seemed like some information should have been collected earlier or the invoicing process could have been simplified. That said, what worked fine was the support team’s willingness to help when I called. Their explanations were clear, and they tried to guide me through the process patiently. Still, for me, the overall time spent was too much, especially when I was keen to start using the software quickly. I think if the steps were organized better, it would help reduce the period it took from sign-up to actually starting. So while the assistance was acceptable, the actual flow and structure were a bit frustrating due to delays. I wouldn’t say completely avoid it, but be prepared for a longer process than you might hope.