My experience with this software compared to what I used before was mixed, but mostly disappointing.

My experience with this software compared to what I used before was mixed, but mostly disappointing.

My experience with this software compared to what I used before was mixed, but mostly disappointing. Setting up the entire system took a lot more time than I anticipated, which was frustrating because I assumed the onboarding flow would be more streamlined. While the dashboard updates were automatic, the frequent delays in accessing certain features slowed my progress significantly. The calling tools and dialer were okay, but nothing exceptional compared to my previous setup. The database feature itself was functional yet lacked some useful filters I had grown accustomed to. What I appreciated, however, was the sign-up and invoicing process, which was straightforward and clear, much better than some past experiences. Still, the overall efficiency did not meet my expectations, and the telephonic support felt slow to respond during peak hours. I probably won't switch fully to this platform since the time investment so far hasn’t justified the changes over my old tools.