Time taken to get through purchase steps
Initially, the sales process felt quite organized, with clear information given at every stage about what to expect and the services included. However, I noticed there was some repetition when explaining certain features during phone conversations with the sales team. This layering of the same points led to me spending more time than I anticipated before finally confirming the purchase. On the positive side, waiting times on calls were often moderate, and the agent seemed eager to clarify doubts even if it meant revisiting topics we had already discussed. While this thoroughness added to my confidence in the product, the pace at which the process moved was slower than I had hoped. The sign-up and payment parts were handled efficiently online, which balanced out some of the earlier delays. The invoice was generated promptly and was clear to understand, making the financial side straightforward. Altogether, the sales experience had its strong moments, mainly in clarity and support, but also some frustrations because of the repeated explanations and the extended time commitment required to get through all steps.