Time taken to complete the pre-purchase steps was quite long
The overall time investment to proceed through sales, sign-up, and initial setup stages was considerable. I had to wait for responses occasionally after submitting queries to clarify important points about the software capabilities and payment structure. There was also some repetition involved in re-verifying details on calls and emails. Answers from support while helpful, were not immediate, which extended the timeline. While the signup and payment processing steps were standard, coordinating them with access to training materials took longer than anticipated. The software functionality itself appears solid, once the onboarding is complete, but the delay caused me to feel the entire process was slower than expected. Waiting periods and repetitive communications made this less efficient, though the final setup did produce a working system for call and database management.