Time taken for billing setup felt longer than ongoing payments
From the start, I found that setting up the billing and payments within WFHI’s system required a fair amount of time and patience. Signing up was straightforward, but getting the invoices organized properly and understanding the payment schedule took longer than anticipated. It was clear that much of this setup was a one-time effort that, once complete, made ongoing payments much easier to handle. The detailed training provided was helpful in clarifying the process, though I felt the initial time investment could have been communicated better upfront. Telephonic support did aid me through tricky spots, yet the complexity in the early billing setup slightly dimmed my first impression. Since then, recurring payments have been smooth and largely hassle-free, which I appreciate. Overall, the time taken to fully understand and establish the billing structure was the main point that held the experience back from being perfect, but the ongoing process is certainly manageable now.