Time spent waiting could have been much shorter
I spent a significant amount of time waiting before I could fully understand the WFHI sales and pre-purchase details. Their initial briefing did not quite match my expectations, as some features appeared differently once I enrolled in the software. The onboarding and training process took longer than I had anticipated, which delayed my workflow setup. There were some helpful aspects, like clear invoicing and a straightforward payment method, but the rest of the experience felt slow and somewhat fragmented. I expected smoother communication and a quicker transition from sales to active use. Although the technical support was responsive and assisted step by step, the total time lag hurt my initial impression. Some of the marketing information did not fully align with the actual software functions, which was frustrating. Ultimately, it was a learning process that required more patience than I had planned for, and that time investment was more than I would call ideal. The platform itself seems okay but took too long and required more effort to get started.