Time spent onboarding vs expectation
I expected the onboarding to take less time based on the initial descriptions but in my experience, it was somewhat longer. The sign-up and payment process was straightforward and quick, which was a relief. However, once I started the training and trying out the calling tools, things started taking more time than I anticipated. The database feature worked well when set up properly, but getting there was not as easy as the promo materials suggested. There were moments when the automatic updates interrupted workflow unexpectedly, slowing me down during active sessions. On the positive side, telephonic support was responsive and helped solve some issues efficiently, though occasionally it felt a bit wait-heavy. I expected the training modules to align more closely with the hours I could dedicate, but sometimes they required more flexible time slots which was hard to manage. Overall, the software and onboarding process delivered the key functions I needed, but I had to spend more time adapting to the workflow than initially planned. It somewhat matched my working hours but not entirely, leading to a bit of rescheduling and open-ended adjustments on my part.