Time lost in repeated calls and waiting
The time it took to get through the sales process was longer than I expected, mainly due to several repetitive calls and wait periods that extended the overall experience. Initially, I appreciated the detailed explanations about the software and training services, but it became frustrating when similar information had to be repeated multiple times during follow-ups. The invoicing and payment steps were handled steadily, though the back-and-forth did contribute to delays. While telephonic support was courteous, the waiting times to connect were longer than promised, leading to inefficiencies in setup and onboarding. Attempts to clarify details about calling tools and the dialer required persistent effort, and I felt time could have been saved with better internal coordination. Automatic updates were delivered without disrupting service, but the prolonged sales and pre-purchase phase left me doubtful about overall responsiveness. In conclusion, the process demanded more patience than I anticipated, lengthening time to get started significantly.