time laga zyada, support se baat karte karte
Sales process mein mujhe sabse zyada dikkat lagne wali baat thi ki mujhe baar baar wahi cheezein repeat karni padti thi jab main support team se baat kar rahi thi. Main samajh nahi payi ki sign-up aur payment process smooth honge ya nahi, kyunki har call par mujhe details phir se batani padti thi. Waiting time bhi kaafi lamba hota tha kabhi kabhi, jo frustration badhata tha. Training ke liye call karne pe bhi response slow tha aur baar baar same baatein clarify karni padti thi. Ye repetitive nature of communication ne mujhe lagaya ki process efficient nahi hai. Main ne try kiya ki automation ya automatic updates ko samajh loon lekin proper guidance nahi mila. Overall mujhe laga ki ye pura experience mere liye unnecessary time-consuming tha, jisme bahut patience lagti thi. Main thoda aur quickly expect karti thi ki saara system setup ho jayega bina bar bar baat kiye aur main easily software use kar pati.