Time laga par support ne thodi madad ki thi
Pehle maine socha support se jaldi kaam ho jayega, par meri expectations kuch zyada thi shayad. Dialer aur calling tools ko samajhne me thoda waqt laga, aur database feature use karte waqt kuch settings ko khud hi samajhna pada without immediate help. Training sessions ache the, lekin jab kisi specific problem pe support chahiye tha toh response thoda slow tha. Mujhe lagta hai ki software mein kayi baar automatic updates aate hain, aur unke baad kuch cheezein alag ho jati hain, toh mujhe khud hi unko figure out karna pada without clear instructions. Billing process me bhi thoda clarity missing thi, toh invoices samajhne me initial confusion hua. Lekin overall, telephonic support ne helpful thair jab main persistent raha, bas thoda zyada patience rakhna parta hai. Time lagne ke bawajood, experience decent tha par fully smooth bilkul nahi raha. Yeh software achha hai, bas thodi aur clear communication honi chahiye thi updates ke time pe.