2 out of 52 of 5Verified purchaseSupport and communication
Time laga jyada, process thoda confused tha
Maine WFHI ka support contact kiya jab main onboarding flow mein atki thi. Mujhe laga steps thode sensible order mein honge par unhone toh sab ulta-pulta bata diya. Kabhi dialer use karne ko bola, kabhi database setup pe focus badha diya, bina clear sequence ke. Support team se baat karne mein bhi time bohot gaya, aur har baar alag baat sunne ko mili. Ek achhi baat yeh thi ki training module ki PDF files okay thi; kam se kam wahan mujhe necessary information easily mil gai thi. Lekin overall, mujhe lagta hai process flow thoda better plan karna chahiye, taaki jo naye users hain unka confusion na ho. Agar mujhe samajhne mein jyada waqt na lagta toh shayad better experience hota.