1 out of 51 of 5Verified customerBilling and payments
Time laga because billing process did not suit my working hours
Maine software ke liye sign-up kiya aur payment process start kiya, lekin mujhe samajh nahi aaya ki billing cycle meri actual working hours ke hisaab se adjust ho rahi hai ya nahi. Pehle invoice mila, usmein time slots thoda alag dikh rahe the mera kaam karne ke routine se. Phir support ko call kiya, jahan bataya gaya ki automatic updates aur billing calendar fixed hain, par wo mera adjustment nahi karta. Yeh process clarity ke liye thoda confusing raha, aur mujhe multiple calls karni padi confirm karne ke liye ki kya charges mere kaam ke aas paas fit aate hain ya nahi. Is sab mein samay zyada laga jo shayad process ko aur simple banaya ja sakta tha.