Time laga bahut zyada, setting mein hi phas gayi thi
Yaar, training aur onboarding ka process shuru toh achha laga tha but itna time laga ki bas hairani hui. Mujhe laga tha ki setup ek baar karein aur phir sab smoothly chalega, lekin har step pe mujhe baar-baar kuch naya seekhna pad raha tha. Kabhi dialer ka configuration samajh nahi aaya, toh software ke database pe jitni baar update hui, utni baar mujhe wapas se enrol karna pada. Lagta hai ki onboarding sab kuch ek hi din me ho jana chahiye tha, par ye kaafi ongoing struggle ban gaya. Telephonic support se bhi confidence nahi mila kyunki lagta tha wo repeat hi kar rahe hain wohi baat. Mujhe samajh nahi aaya ki kyun itne complex tareeke se training aur setup karwaya ja raha hai jab ki main sirf basics use karna chahti thi. Software updates bhi automatic hone ke bawajood mere liye zyada confuse karne waale hi sabit hue. Pura process kaafi frustrating tha, aur mujhe lagta hai ki overall mujhe ye itna bhaari kyu laga ye sochna padega.