Time laga bahut zyada, process samajhna mushkil tha
Main WFHI ke software aur onboarding service ka pre-purchase stage mein interested tha, lekin jitna samay unki sales process mein laga, woh mere liye frustrating tha. Pehle sign-up ke baad jo steps dikhaye gaye the, woh logically sequence mein nahi lagte the. Aksar mujhe lagta tha ki ek cheez complete karne se pahle doosri start karni padti, jisse confusion badh gaya. Payment process clear nahi tha aur maine kai baar support se samjhne ki koshish ki, par woh bhi thoda delay karta tha. Training modules ke baare mein bataya gaya, par unka access milne mein samay laga, jo onboarding ko dheere kar raha tha. Software mein automatic updates the, par unke effects par samay badha lagta tha adapt karne ke liye. Overall, ye poora pre-purchase aur onboarding journey mere liye bahut time-consuming aur organized nahi tha, jo mujhe disappoint karta hai.