Time laga bahut zyada payment solve karne mein
Maine socha tha ki jab billing payment process mein kuch gadbad hogi toh support jaldi aur clearly help karega, par yeh nahi hua. Pehle toh sign-up ke samay invoice ka issue tha jo ki thik se samajh nahi aaya, uske baad payment karne mein kuch dikkat aayi jiski wajah se main kafi der tak uljhan mein tha. Support se phone par baat karna bhi itna asaan nahi tha kyunki line busy rehti thi, matlab time waste hua. Software ka interface theek tha, dialer theek se kaam karta tha, aur database feature bhi chal gaya. Lekin billing aur payment ke mudde ko solve karne mein bohot time lag gaya, jo mujhe bilkul bhi pasand nahi aaya. Aisa lagta tha ki mere masle ko priority nahi di ja rahi hai. Expected tha ki automated updates se kuch help milegi lekin wo bhi zyada faydemand nahi thi is case mein. Overall, main samajhta hoon ki support aur billing ka flow thoda behtar ho sakta tha, warna baaki cheezein toh theek the.