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WFHI review

time lag tha par baat hui finally

3 out of 53 of 5Verified customerSupport and communication

time lag tha par baat hui finally

Main bolunga ki support ekdum smooth nahi tha, kaafi baar mujhe wahi cheez dobara explain karni padi, aur wait bhi zyada karna pada support team ke liye. Lekin positive ye tha ki jab finally baat bani, toh support wale sachmein madad karne ki koshish kar rahe the. Dialer mein thoda confusion tha shuru mein, aur nakli calls try karne mein thoda time waste hua. Software updates ne thoda frustration kam kiya, kyunki automatic updates se software latest version mein chala karta tha bina kisi interruption ke. Sign up process mein bhi thoda time laga, aur invoicing thoda confusing tha jo baad mein clear hua. Main yeh kahunga ki agar communication thoda tez hota, toh experience aur seamless hota. Overall thoda mix laga mujhe, thoda acha, thoda slow, thoda frustrating, par support team ka approach thik tha.

Anup AhluwaliaTamil Nadu, IndiaExperience: Published:
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