time lag bahut zyada thi
Support ke liye phone uthaya tha jab kuch issue hua dialer mein, response aaya tha par bahut der ke baad. Baar baar phone chhoda, wait karna pada, thoda frustrating experience raha overall. Chat pe bhi try kiya but same slow replies mile. Unhone promise kiya tha ki help mil jayegi jaldi, par mujhe lag raha tha ki support team ya toh kam logon ke saath busy hain ya unka system itna responsive nahi hai. Issue solve karne mein bahut time lag gaya, jisse mera kaam ruk gaya tha. Software updates toh automatically hote rahte hain, par jab problem ayi toh lagta tha ki koi quick fix nahi aa raha hai support se. Sign-up aur payment process theek tha, lekin jab problem ho rahi thi toh support communication kaafi disappointing laga. Phir bhi ek cheez acchi thi ki unka basic training material clear tha aur khud solution dhundhne mein madad karta hai.