Time it took to get fully ready

Time it took to get fully ready

I started with the training and onboarding, hoping that it would be quick and smooth. Initially, the videos and manuals were clear, so I understood the basics fast. However, when I moved to setting up the calling tools and dialer, things slowed down. The dialer had some quirks that required extra time to learn, and the database feature was a bit different from what I expected. Onboarding felt like it stretched longer than advertised because I had to call support a couple of times to clarify steps. The automatic updates rolled out during onboarding, which sometimes confused the flow, though improvements came with them. On the whole, I think it was a mixed experience. Some steps were straightforward, but getting fully operational definitely took longer than I hoped. I’ll keep using the software but with some reservations about the initial time investment and the need for patience through updates and support calls.