Time it took to get everything up and running was frustrating
From the moment I signed up, the billing and payment process seemed like an endless loop. The initial invoice took longer than expected, and setting up automatic payments was less intuitive than it should be. It wasn’t just the paperwork; I also found the onboarding slow because of delays caused by payment verification. I understand that systems need time, but the waiting stretched too much for my liking. Eventually, the software and the database access were ready to use, but by then I was already running behind schedule. The telephonic support could answer my questions, but I had to call multiple times to get the right information. While the features once activated seemed fine, the overall experience of getting started definitely drained my patience. I hope that future users get a smoother start, otherwise it’s going to be a big deterrent for people who want to move quickly and don’t want to waste days waiting.