Time barbaad hua, par sab wait ke laayak nahi tha
Sabse pehle bata doon ki sales aur pre-purchase ke process mein mujhe kaafi expectation thi, par thoda disappointment bhi hua. Jab mein initial inquiry ki, toh response thoda late aya aur repeated follow-ups karne pade, jo time-consuming tha. Onboarding flow mein training schedule ko lekar bhi clarity thodi kam thi, jiski wajah se mujhe wait karna pada. Kuch cheezein jaise sign-up aur payment process theek se explain nahi hui thi, jisse confusion hua. Lekin haan, customer support waale calls ke dauraan koshish karte the clarity dene ki, so ek positive baat woh rahi. Software ke automatic updates ne kabhi kabhi features mein badlav kiya, jo helpful tha lekin kabhi kabhi unnecessary lagta tha jab workflow stable chahiye tha mujhe. Database feature ne mera kaam thoda simplify kiya, par dialer mein thodi latency thi. Toh overall, thoda confusing aur repetitive process tha, lekin chhoti-moti madad milti thi kabhi kabhi.