Three hours tak bhi software access nahi milli
Main ne software purchase karne ke baad poora waqt try kiya ki access mil jaye par kuch bhi kaam nahi kiya. Sabse pehle, sign-up process thoda simple tha, but confirmation mail aane mein der hui. Jab finally mujhe login mila, toh software slow chal raha tha aur kai baar freeze kar gaya. Dialer aur calling tools bhi expected se zyada problematic the; calls drop ho jati thi ya phir connection delay hota tha. Database feature use karte waqt mujhe kai errors dikh rahe the, jo mera kaam rok rahe the. Support ko call kiya toh wo time zone ke hisaab se available nahi the, aur jab baat hui tab bhi problem ka solution nahi nikla. Payment aur invoicing mein kai baar confusion hui, invoices delay hui thi aur koi automatic notification nahi mila. Main samajh nahi paayi ki yeh issues kyun aaye, especially software ke important features ke saath. Poor onboarding experience ke baad bhi yeh sab dikkat thi, jo mujhe kaafi frustrated kar raha hai. Main umeed karti thi ki software zyada seamless hoga, lekin mera experience bilkul waisa nahi tha.