Thought training would be smoother but it had its ups and downs
I had quite clear expectations about the training and onboarding from WorkFromHomeIndia based on their initial overview. While some parts matched perfectly, like the early setup instructions and basic navigation through the software, other areas weren’t quite what I hoped for. The onboarding flow was a bit confusing at some points — the transitions between modules seemed abrupt, and certain features like the calling tools weren’t thoroughly explained. On the plus side, the automatic updates and telephonic support helped smooth out some hurdles over time. Overall, the training was useful but a bit uneven; I felt like I had to figure out some steps myself which I didn’t anticipate. I definitely got value but expected a more streamlined experience especially since the signup and payment parts went very smoothly. That contrast between the clear invoicing and the sometimes unclear training was quite noticeable. I wouldn’t say it was disappointing but it was definitely a mixed bag in terms of what was promised versus what I actually experienced.