Thought they’d be quicker, but still helpful enough
When I first reached out to inquire about the software features and training content, I expected quicker responses since everything felt urgent on my end. The sales team replied, but sometimes it took a day or so to get detailed answers to my questions about database integration and calling tools. On the plus side, they were polite and seemed genuinely interested in helping me understand the setup. I went back and forth several times, circling around specifics like pricing options and invoicing methods, which was useful for clarifying but sometimes felt like a lot of waiting. At one point, I even wondered if they might have been balancing many clients at once. Ultimately, while the speed wasn’t great, the information quality was solid enough for me to consider proceeding. So it’s a mixed bag: expect decent explanations but possibly slower responses than you might want initially.