5 out of 55 of 5Verified purchaseTraining and onboarding
Thought the training was good, but a few things missing
The training and onboarding process felt quite thorough, guiding me through the basics step by step. When I encountered a problem using the calling tools, the support team was reachable, which helped. However, the training did not really prepare me for technical glitches or common errors that could come up later. I found myself having to explore the software more on my own when something didn’t work as expected. The onboarding flow introduced the database feature well but didn’t cover troubleshooting much. I guess it could have been warmer in tone but expected smoother guidance for setbacks. All in all, the experience felt professional and mostly supportive, even if some practical scenarios were missing from the initial training material.